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Dr. Ismail Zakaria

All tools / Files and storage

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Is Google Workspace HIPAA compliant?

Checked 6 Nov 2026 from 3 vendor sources

On some plans

Google offers a BAA for Workspace that a super administrator accepts in the Admin console, covering services on its HIPAA Included Functionality list. So the answer depends on your plan. Check yours below before any patient data goes in.

Plan or productBAA
Customers who have not signed a BAA, who Google says must not use PHI in these servicesNot covered
Legacy free Google Apps Standard Edition, whose users Google says cannot accept a BAANot covered
Google Workspace customers whose super admin has accepted the BAA (Google’s HIPAA page names no specific editions)Covered

What the BAA leaves out

  • Gemini in Chrome, and Gemini as an Additional Product
  • Google Contacts, which Google’s guide says may not hold PHI
  • Additional Google Services such as YouTube and Blogger, which must be off for PHI users unless under a separate BAA. Google’s guide also lists Photos, but its October 2026 list covers Photos under Drive
  • Third-party apps and add-ons
  • Pre-GA offerings
  • Google Voice for users other than managed users

How to get the BAA

From a super administrator account, open the Admin console and go to Account settings, then Legal and compliance, to review and accept the BAA.

What the vendor says to do

  • A super admin accepts the BAA in the Admin console under Account settings, Legal and compliance
  • Disable non-covered services for users handling PHI
  • Set Drive sharing defaults to restrict external sharing and default visibility to private
  • Keep PHI out of file, folder and shared drive names
  • Review third-party apps and consider disabling them
  • Avoid sharing PHI with technical support

Proof from the vendor

This isn’t legal advice. A BAA is one requirement. Your clinic still has to set the tool up correctly and control who has access. Vendors change their terms, so confirm with the vendor before you sign. PHI means protected health information, which includes patient data.