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Dr. Ismail Zakaria

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Is Paubox HIPAA compliant?

Checked 6 Nov 2026 from 4 vendor sources

BAA available

Paubox says a BAA is included with all accounts at no additional charge. A BAA is one requirement. Your clinic still has to set the tool up correctly and control who has access.

Plan or productBAA
Paubox Email Suite StandardCovered
Paubox Email Suite PlusCovered
Paubox Email Suite PremiumCovered
Paubox MailboxCovered
Paubox Marketing, including Free and ProCovered

How to get the BAA

Customers who signed up after November 10, 2017 find it at paubox.com/business-associate-agreement; earlier customers check email or contact support.

Proof from the vendor

This isn’t legal advice. A BAA is one requirement. Your clinic still has to set the tool up correctly and control who has access. Vendors change their terms, so confirm with the vendor before you sign. PHI means protected health information, which includes patient data.