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Dr. Ismail Zakaria

All tools / Scheduling

C

Is Calendly HIPAA compliant?

Checked 6 Nov 2026 from 3 vendor sources

No BAA

Calendly says it does not currently offer a BAA, that it is not designed for HIPAA use, and that PHI should not be submitted to it. Based on that, don’t use it with patient data.

Plan or productBAA
All Calendly plans; the statements are not limited to any tierNot covered

What the BAA leaves out

  • Calendly’s AI features such as Notetaker and Callie should not process regulated data, per Calendly

Proof from the vendor

This isn’t legal advice. A BAA is one requirement. Your clinic still has to set the tool up correctly and control who has access. Vendors change their terms, so confirm with the vendor before you sign. PHI means protected health information, which includes patient data.