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Dr. Ismail Zakaria

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Is Fathom HIPAA compliant?

Checked 6 Nov 2026 from 4 vendor sources

On some plans

Fathom’s Terms (March 2026) incorporate its BAA (updated September 2026) when HIPAA applies, with no plan limit stated. Pricing lists a standard BAA on Team and Business, and custom BAA eligibility on Enterprise. So the answer depends on your plan. Check yours below before any patient data goes in.

Plan or productBAA
Team (standard BAA)Covered
Business (inherits Team features)Covered
Enterprise (custom BAA eligibility)Covered

How to get the BAA

Fathom’s Terms incorporate the BAA at fathom.ai/baa when HIPAA applies to you. For a separately signed BAA, email [email protected], per a March 2025 help article.

What we couldn’t confirm

Fathom’s Terms name no plan limit, but its pricing ties BAA wording to Team and above. Confirm which applies to your plan. The BAA also allows PHI use outside the US, subject to limitations it doesn’t define.

Proof from the vendor

  • Fathom TermsTerms incorporate the BAA when HIPAA applies
  • Fathom BAABAA text, updated September 2026; names no plan
  • Fathom pricingTeam lists HIPAA with a standard BAA, Business inherits Team, Enterprise lists custom BAA eligibility; Free and Premium descriptions do not mention HIPAA
  • Is Fathom HIPAA-compliant?Blanket BAA linked from terms, signed BAA by email; edited March 24, 2025

This isn’t legal advice. A BAA is one requirement. Your clinic still has to set the tool up correctly and control who has access. Vendors change their terms, so confirm with the vendor before you sign. PHI means protected health information, which includes patient data.